• Do you know what calls are being made via your telephone system? 

• Are you utilising all the lines you are paying for?

• Would you like to see usage reports in a simple format?

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Phone Control Professional is the multi-award winning Call Accounting & Telephone Information Management System for stand-alone PABX and VoIP-based telephone systems. The Phone Control Professional system allows you to monitor the performance, analyse the usage and calculate the cost of your telephone traffic, based on the call detail information generated by your telephone system.                         Phone Control Professional supports all available PABX and VoIP-based telephone systems New and even more powerful modules … Phone Control Professional comes with unsurpassed call accounting features, including a new powerful report generator and an even more powerful LDAP /Active Directory compatible database for designing company telephone Directories with virtually unlimited freedom to import, export and design. Multi-User Capabilities The Phone Control system integrates with your existing LAN infrastructure, allowing multi-user access to real-time and historical PhoneControl reports when you need them.   Why you should use a Phone Control Professional system Phone Control Professional is the ideal tool to monitor the performance of your telephone system, to identify any unused or surplus capacity and to ensure you have sufficient incoming and outgoing telephone lines available.   With Phone Control Professional you will be able to analyse telephone usage.   You will see who is making all the expensive and long phone calls. Simply announcing you are monitoring telephone calls will create awareness about call behaviour and reduce excessive and non-business related telephone calls significantly. Phone Control users save an average of 15% on their phone bill.    You will be able to calculate and disperse the cost of all telephone activities, including the cost of the infrastructure over the members of your organisation.   Phone Control Professional comes with a ready made Telephone Directory, which is fully customisable; allowing you to include any additional fields as you wish. The system supports multiple directories and can automatically import from and export to other files and/or directory databases. The Phone Control Professional directory database is so versatile that you may use it to create non-phone related directories to maintain personnel records. etc.   Traffic Analysis The Traffic Analysis facility produces histogram -style graphical reports on telephone line usage and efficiency, useful to measure customer service availability and for trunk analysis.   Separate graphs can be produced for peak time and average usage on your telephone system, defined by grade of service, allowing you to make accurate decisions on the number of telephone lines required within a trunk group by a department or the company as a whole.   The Advanced Traffic Report shows both the average and peak usage, calculates the busy hour and  Working hours, and comes with  user-definable thresholds to raise alarms in case usage exceeds the defined thresholds.   The traffic analyser option generates an overview with potential capacity problems and recommendations for the number of trunks to maintain a PO1 grade of service, in an HTML format report.

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